As of March 24th, our walk-in hours are temporarily suspended. We have implemented new office hours to accommodate sick and well visits to limit both patient and employee risk during this time. Our offices will remain open to provide care for your child. Please call our office to speak with our staff so we can determine how best to help you and your family.
Important temporary office changes:
- Murrysville: Well Child Visits only, with newborns and infants in the morning. Other essential well visits in the afternoon.
- Norwin: Well visits only in the morning. Sick visits in the afternoon.
- Monroeville: NO WALK-IN SICK HOURS. Same day scheduled sick visits only through the day.
- Our office staff will be contacting patients to reschedule if needed. Some visits, such as ADHD med checks, may be able to be done via phone.
- We are temporarily offering some Telemedicine Visits when appropriate. Please read the Telemedicine Policy and call the office if you are interested in a Telemedicine Visit.
Our number one priority is to ensure the health and safety of our patients and our staff. Please understand that this situation is unprecedented and changing at a rapid pace. Some of our policies and procedures may change in order to address the needs in our communities. We appreciate your cooperation and understanding.
We are committed to providing you and your family with the same personalized care you expect from us all the time. We are following the guidance and recommendations of the CDC, American Academy of Pediatrics, and our local/state health departments. We will continue to follow scientifically based practices based on evidence. We understand that there is a huge amount of information coming at you through the media and social media. One of our key roles is to make sure we are sticking to the facts and guiding you to the correct information. If you have questions, please call us.
While we always practice universal precautions and thoroughly clean our offices and exam rooms, we are taking some extra precautions to ensure everyone’s safety as much as possible.
We understand that this time may be stressful, scary, and overwhelming for you as parents and caregivers, but especially for your children. Addressing this emotional response is as important as dealing with your physical health. Below are some resources to help with some of the anxiety you and your child may be experiencing.
We will continue to keep you updated with any new information. Follow our Facebook page for the most current East Suburban Pediatrics news. Again, if you have questions or concerns, please call the office.