Our walk-in hours are temporarily suspended. We have implemented new office hours to accommodate sick and well visits to limit both patient and employee risk during this time. Our offices will remain open to provide care for your child. Please call our office to speak with our staff so we can determine how best to help you and your family.
Important temporary office changes:
- Murrysville: Well Child Visits only, including some evening hours.
- Norwin: Well visits in the morning and some evenings. Sick visits available in the afternoon.
- Monroeville: NO WALK-IN SICK HOURS. Same day scheduled sick visits only through the day.
- We are temporarily offering some Telemedicine Visits when appropriate. Please read the Telemedicine Policy and call the office if you are interested in a Telemedicine Visit.
- Masks are required for everyone 3 years and older in our offices.
- Please limit the number of people coming to the office by having only one adult attend the visit and leaving siblings at home whenever possible.
Our number one priority is to ensure the health and safety of our patients, their families, and our staff. Please understand that this situation is unprecedented and changing at a rapid pace. Some of our policies and procedures may change in order to address the needs in our communities. We appreciate your cooperation and understanding.
We are committed to providing you and your family with the same personalized care you expect from us. We are following the guidance and recommendations of the CDC, American Academy of Pediatrics, and our local/state health departments. We understand that there is a huge amount of information coming at you through the media and social media. One of our key roles is to make sure we are adhering to the facts and guiding you to the correct information. If you have questions, please call us.
While we always practice universal precautions and thoroughly clean our offices and exam rooms, we are taking some extra precautions to ensure everyone’s safety as much as possible.
We understand that this time may be stressful, scary, and overwhelming for you as parents and caregivers, but especially for your children. We want you to know that we are here for you. Addressing this emotional response is as important as dealing with your physical health. If you are feeling overwhelmed, or concerned about how you will provide for your family or about any other issues at this difficult time, please reach out to us. Below are some resources to help with some of the anxiety you and your child may be experiencing as well as a link to food resources.
We will continue to keep you updated with any new information. Follow our Facebook page for the most current East Suburban Pediatrics news. Again, if you have questions or concerns, please call us for help. Please know that even though we may not see you in person, you are in our thoughts and we wish you the best during this time.
Stay safe and be well.
Resources:
General Information:
Healthy Children (AAP Coronavirus page)
Talking to your child about Coronavirus:
How to Talk to Your Kids about Coronavirus, Psychology Today
Helping kids who learn differently deal with Coronavirus (ADHD, Autism, Anxiety)
RESOLVE (24-hr Crisis Hotline) 1-888-7-YOU-CAN (1-888-796-8226)
Parenting during the Coronavirus pandemic (playdates, education, stress, working from home…):
Parenting Tips, Washington Post
Managing Stress and Anxiety, CDC
Community Resources:
RESOLVE (24-hr Crisis Hotline) 1-888-7-YOU-CAN (1-888-796-8226)
Free Resources in Western PA (Searchable map of Food Pantries, Lunch Grab-and-Go, Diapers, Formula, etc)